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Client Retention Strategies

Seminars for Health, Calgary (Lakeview)
Fri Oct 13 9am – 12:30pm
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Lisa Gossen
Lisa Gossen, BSc, RMT, CHNC
A sought after speak with a diverse therapeutic background, Lisa presents Holistic Nutrition in a practical and achievable manner.
Linda Hoppe, Bkin, TRP, MT
Linda Hoppe is the Proud Owner, CEO, and co-founder of Seminars for Health Inc, the Western Canda leader in Massage Therapy continued Education.


Providing an exceptional client experience is the key to maintaining client satisfaction. But what does that entail?

To keep your massage therapy practice thriving, it’s crucial to have a solid client retention strategy in place. This event will provide insights and guidance on how to build a solid client base, increase revenue, and form lasting professional relationships with clients. Topics covered include effective communication, revenue growth strategies, branding yourself as an industry expert, and delivering an experience that will keep clients returning.

Whether you’re a sole proprietor, work in a multidisciplinary clinic, or run a home-based practice, all massage therapists face similar challenges in the industry. This event will equip you with the business skills needed to adapt and innovate in the rapidly evolving wellness industry while providing opportunities to connect, collaborate, and share ideas with peers.

The following are the intended outcomes of the event, where the participant will learn how to:

  • Acquire the skills to deliver an exceptional client experience.
  • Learn how to establish a dynamic and professional relationship with your clients.
  • Develop an environment that considers a holistic approach to client loyalty.
  • Learn how to increase revenue by exploring additional income streams and leveraging the importance of retail sales as a tool to enhance customer loyalty.
  • Develop strategies to market yourself as a specialist, including methods for expanding your client base, improving your interview and resume-building skills, and developing a solid brand identity.
  • Give importance to financial well-being by updating and maintaining your skills.

The following professionals are invited to attend!

  • Massage clinic owners
  • Massage Therapists
  • Kinesiologists
  • Acupuncturists
  • Chiropractors
  • Physiotherapists
  • Athletic Therapists
  • Manual Osteopaths
  • Osteopaths
  • Anyone that wants to grow their business

Upon Event Completion

An email will be sent to you containing proof of completion indicating your attendance in the class.

Copyright Policy

The information presented in this event is proprietary and cannot be utilized without explicit consent from Seminars for Health, including any altered or paraphrased versions. Canadian copyright laws protect all content created by Seminars for Health. Furthermore, Seminars for Health retains the right to initiate legal proceedings against any illegal distribution or presentation of the aforementioned items.

© 2022 Seminars for Health Inc., All rights reserved

Class times

Fri Oct 13 9am – 12:30pm
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What to bring

  • This course suits those who aspire to elevate their business or practice to the next level and desire to become a more successful Massage Therapist.
  • A notebook


CRMTA 3.5 Sec
ANPQ 3.5
RMQ 3.5
ANQ 3.5
Australia: ATMS 3.5

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for Client Retention Strategies

until Sep 13, 2023 @ 11:59pm MDT

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Fascial Decompression with Denny is AMAZING. I so wish that I took this course earlier in my career. I cannot believe the difference it has made with clients who live with persistent pain.

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