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Client Retention Strategies

Seminars for Health, Calgary (Lakeview)
Fri Oct 13 9am – 12:30pm
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Lisa Gossen
Lisa Gossen, BSc, RMT, CHNC
A sought after speak with a diverse therapeutic background, Lisa presents Holistic Nutrition in a practical and achievable manner.
Linda Hoppe CEO of Seminars for Health
Linda Hoppe, Bkin, TRP, MT
Linda Hoppe is the Proud Owner, CEO, and co-founder of Seminars for Health Inc, the Western Canda leader in Massage Therapy continued Education.


In today’s competitive business landscape, retaining clients is essential for sustainable success. This course is designed to equip you with the knowledge and strategies to effectively retain and delight your clients. You will learn valuable strategies to exceed client expectations, personalize your approach, and create a positive and memorable experience. By mastering effective communication, active listening, and personalized service delivery, you will be able to build solid and long-lasting relationships with your clients.

Additionally, this course will highlight the significance of client feedback and guide you on leveraging it to improve your services continuously. You will explore marketing and communication strategies to stay connected with your clients, ensuring their ongoing engagement and loyalty. By implementing these client retention strategies, you will not only drive business growth but also establish a reputation for excellence in your industry. Join us in unlocking the secrets of successful client retention and elevating your business to new heights.

The following are the intended outcomes of the event, where the participant will learn how to:

  • Acquire the skills to deliver an exceptional client experience.
  • Learn how to establish a dynamic and professional relationship with your clients.
  • Develop an environment that considers a holistic approach to client loyalty.
  • Learn how to increase revenue by exploring additional income streams and leveraging the importance of retail sales as a tool to enhance customer loyalty.
  • Develop strategies to market yourself as a specialist, including methods for expanding your client base, improving your interview and resume-building skills, and developing a solid brand identity.
  • Give importance to financial well-being by updating and maintaining your skills.

The following professionals are invited to attend!

  • Massage clinic owners
  • Massage Therapists
  • Kinesiologists
  • Acupuncturists
  • Chiropractors
  • Physiotherapists
  • Athletic Therapists
  • Manual Osteopaths
  • Osteopaths
  • Anyone that wants to grow their business

Upon Event Completion

An email will be sent to you containing proof of completion indicating your attendance in the class.

Copyright Policy

The information presented in this event is proprietary and cannot be utilized without explicit consent from Seminars for Health, including any altered or paraphrased versions. Canadian copyright laws protect all content created by Seminars for Health. Furthermore, Seminars for Health retains the right to initiate legal proceedings against any illegal distribution or presentation of the aforementioned items.

© 2022 Seminars for Health Inc., All rights reserved

Class times

Fri Oct 13 9am – 12:30pm
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What to bring

  • This course suits those who aspire to elevate their business or practice to the next level and desire to become a more successful Massage Therapist.
  • A notebook


CRMTA 3.5 Sec
ANPQ 3.5
RMQ 3.5
ANQ 3.5
Australia: ATMS 3.5

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for Client Retention Strategies

until Sep 13, 2023 @ 11:59pm MDT

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I will always be your customer and put good a word out about your company. Sandra came to my house to review her O/A and she saw all my certificates from other seminar providers and schools and I replied to her that Seminars for Health surpassed all those schools when it comes to the quality and quantity of learning you will get. You are all dedicated and good teachers.

Margarita Lansangan RMT